Privacy Policy
Upward Spiral Integrative Health LLC
Website: https://www.upwardspiralintegrativehealth.com
Practice established: May 2024
Policy effective date: November 10, 2026
Last updated: November 10, 2026
This Privacy Policy describes how we collect, use, and share information through our website. Patient health information is addressed separately in our Notice of Privacy Practices.
1. Our Commitment to Your Privacy
At Upward Spiral Integrative Health, we recognize that protecting your personal information is an essential part of building trust and maintaining a respectful healthcare relationship.
We are committed to safeguarding the information you share with us, respecting your confidentiality, and handling personal and health-related information in accordance with applicable federal and state privacy laws.
This Privacy Policy describes how information may be collected, used, stored, and shared when you visit our website, contact our practice, or interact with our online services.
Patient medical information is subject to additional confidentiality protections, which are described in our Notice of Privacy Practices, available on request from the practice.
2. Information We Collect
We may collect the following categories of information:
Information You Provide Voluntarily
Name and contact information, including email address and telephone number.
Information submitted through website contact forms or other inquiries.
Information provided when requesting appointments or subscribing to educational communications.
Other information you choose to share when communicating with our practice.
Automatically Collected Website Information
When you visit our website, Squarespace and other configured website technologies may collect certain technical information, including:
IP address and approximate geographic location.
Browser type, device information, and operating system.
Pages visited and general website interaction data.
Cookies and similar technologies used for website functionality, security, or analytics.
We encourage visitors not to submit sensitive medical information through general website contact forms or standard email.
3. How We Use Your Information
Information collected through our website may be used to:
Respond to questions and inquiries about our services.
Provide information about appointment scheduling and patient registration.
Communicate educational resources, newsletters, or practice updates when requested.
Maintain and improve website functionality, accessibility, and security.
Support administrative operations and fulfill applicable legal obligations.
We do not use information submitted through general website inquiries to make clinical decisions without an appropriate patient evaluation.
If you subscribe to our newsletter, we use your submitted contact information to send educational content and practice updates. You may unsubscribe at any time using the unsubscribe instructions in our emails or by contacting dr.julie@upwardspiral-ih.com.
4. Patient Health Information and Confidentiality
When you become a patient of Upward Spiral Integrative Health, your medical information is handled according to applicable healthcare privacy and confidentiality requirements.
Patient information may include medical histories, laboratory results, diagnoses, treatment recommendations, prescriptions, and communications related to your care.
We use designated clinical systems and appropriate safeguards to manage patient information.
Our handling of protected health information, including applicable patient rights and permitted uses and disclosures, is addressed in our separate Notice of Privacy Practices.
Our Notice of Privacy Practices is available on request from the practice.
5. Patient Portal, Scheduling, and Telehealth
Upward Spiral Integrative Health uses Practice Better to support patient registration, appointment scheduling, intake forms, telehealth consultations, and secure patient communications.
When using Practice Better, information may be collected and processed according to the platform's applicable privacy and security practices and our healthcare privacy obligations.
Patients are encouraged to use the designated secure patient portal when sharing medical histories, laboratory results, treatment questions, or other confidential clinical information.
Standard email and general website contact forms should not be used to communicate sensitive health information.
6. Service Providers and External Websites
Our website may include links to third-party services, such as:
Google Analytics: Website traffic and usage analysis
Squarespace: Website hosting and related functionality.
Practice Better: Patient scheduling, registration, telehealth, and clinical communication.
Fullscript: Access to practitioner-recommended supplements and related purchasing services.
Designs for Health: Access to practitioner-recommended supplements and related purchasing services.
Other external educational resources or services referenced on our website.
When you access a third-party platform, information you provide directly to that service may be governed by its own privacy policy and terms of use.
We encourage visitors to review those policies before submitting personal information.
7. Cookies and Website Analytics
Our website uses Squarespace and Google Analytics to support website functionality and understand how visitors find and interact with our content.
These services may process technical and usage information, including browser and device details, pages viewed, referring websites, approximate location, and interactions with website content. Cookies and similar technologies may support this collection.
You can manage cookies through your browser settings and any cookie controls available on our website. Disabling certain cookies may affect website functionality or limit analytics collection.
Please do not submit sensitive health information through general website forms. Use our designated patient portal for confidential clinical communications.
We do not intentionally use website tracking technologies to collect or disclose patient medical information for unauthorized advertising or marketing purposes.
8. How Information May Be Shared
We may share personal information with service providers when reasonably necessary to operate our website, respond to inquiries, or provide requested services.
We may also disclose information when required or permitted by applicable law.
Patient health information is subject to additional restrictions and protections under applicable healthcare privacy laws.
We do not sell patient medical records or protected health information.
We do not disclose protected health information for purposes prohibited by applicable law.
9. Information Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, or disclosure.
We also consider privacy and security practices when selecting third-party platforms that support our operations.
Although we strive to maintain appropriate safeguards, no method of internet transmission or electronic storage can be guaranteed completely secure.
10. Information Retention
We retain information for periods reasonably necessary to fulfill the purposes described in this policy, operate our practice, and comply with applicable legal and professional requirements.
Patient medical records are maintained according to applicable healthcare record-retention obligations, which may differ from the retention periods for general website inquiries or administrative communications.
11. Your Privacy Rights
Depending on applicable law and the nature of the information involved, you may have rights to:
Request access to certain personal information.
Request correction of inaccurate information.
Request information about certain uses or disclosures.
Exercise applicable privacy rights concerning your medical records.
Ask questions or raise concerns about how your information is handled.
Additional patient rights concerning protected health information are described in our Notice of Privacy Practices.
To submit a privacy-related request, please contact our practice using the information below.
12. Notice of Privacy Practices
Our Notice of Privacy Practices is provided during patient registration and is also available through the “Notice of Privacy Practices” link in our website footer. You may request a paper or electronic copy by contacting our practice.
Phone: (503) 495-4938
Email: dr.julie@upwardspiral-ih.com
Writing: PO Box 230326, Tigard, OR 97223.
13. Children's Privacy
Our general website is not specifically directed toward children under 13, and we do not knowingly solicit personal information from children through general website features without appropriate authorization or another lawful basis.
Healthcare services involving minors are subject to applicable consent, confidentiality, and medical privacy requirements.
14. External Links
Our website may contain links to external websites, scientific publications, educational materials, and independent service providers.
Upward Spiral Integrative Health is not responsible for the privacy practices, content, or security policies of independently operated websites.
15. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.
We will post revisions on this page and update the ‘Last updated’ date.
We encourage visitors to review this policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, would like to request our Notice of Privacy Practices, or wish to raise a concern about the handling of your personal information, please contact:
Upward Spiral Integrative Health LLC
Dr. Julie Rhodes, ND
Mailing Address:
PO Box 230326
Tigard, OR 97223
Phone: (503) 495-4938
Email: dr.julie@upwardspiral-ih.com
Website: https://www.upwardspiralintegrativehealth.com
For confidential medical questions or patient-specific information, please use the designated secure patient portal rather than standard email.